Hospitality
Hotel & resort management for front desk and guest folios
Manage reservations, check-in, housekeeping status, and TZS billing for full-service hotels and resorts from arrival to checkout on one Pelsam platform.
Challenges we address
- Front desk juggles phone bookings, walk-ins, and OTA reservations in different notebooks.
- Housekeeping and reception are out of sync on which rooms are sellable.
- Night audit and revenue reports are compiled manually after long shifts.
Relevant capabilities
Capabilities listed for this business type. Confirm modules and scope during your demo with Pelsam.
- Reservation calendar with room types, rates, and guest profiles
- Check-in, check-out, and folio charges in TZS with printable invoices
- Housekeeping room status visible at reception where configured
- Occupancy and revenue reporting for general managers
- Staff roles for front desk, finance, and supervisors
- Restaurant or room-service charges posted to guest folios where connected
Typical workflow
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Book & assign
Capture reservations and assign rooms by type and rate plan.
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Guest stay
Check in, track housekeeping, post extras to the folio.
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Checkout
Settle balances in TZS and release the room for cleaning.
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Management
Review occupancy, ADR, and payment mix for the period.
Why Pelsam
- Sell the right room at the right rate without double bookings.
- Give guests faster checkout with clear folio history.
- Local implementation from Pelsam +255 761 555 925 · [email protected]
Questions
Is Hotels & Resorts available as a dedicated setup?
Pelsam configures modules and workflows for Hotels & Resorts during discovery and demo. Scope depends on your branches, integrations, and rollout plan.
Does inventory run inside POS?
Inventory features apply where relevant to front desk, rooms, and guest billing. Retail inventory is handled within the POS System module.
Can we request a demo for our business type?
Yes. Book a demo and share your industry so the Pelsam team can show relevant screens and workflows.
Related solutions
Explore this solution with Pelsam
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