Logistics & delivery
Courier & parcel delivery operations
Register parcels, assign tracking IDs, dispatch riders or drivers, and confirm delivery in TZS built for courier desks and parcel shops in Tanzania.
Challenges we address
- Tracking numbers are written in books and lost when busy.
- Customers call repeatedly because status is not updated in real time.
- Cash-on-delivery collections are reconciled manually at day end.
Relevant capabilities
Capabilities listed for this business type. Confirm modules and scope during your demo with Pelsam.
- Parcel intake with sender, recipient, and tracking ID
- Status updates from intake to out-for-delivery to delivered
- COD and freight charges in TZS on invoices or receipts
- Branch or desk-level daily parcel volumes and revenue
- Customer notification hooks where configured with SMS/WhatsApp processes
Typical workflow
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Intake
Capture parcel details, weight, and charges in TZS.
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Dispatch
Assign rider/route and print handover list.
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Delivery
Mark delivered or failed with reason codes.
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Reconcile
Review COD collected vs parcels delivered.
Why Pelsam
- Give customers a professional tracking reference every time.
- Close cashier shifts with clear COD totals.
- Start with Pelsam +255 761 555 925 · Mon–Fri 8:00–17:00
Questions
Is Courier & Parcel Delivery available as a dedicated setup?
Pelsam configures modules and workflows for Courier & Parcel Delivery during discovery and demo. Scope depends on your branches, integrations, and rollout plan.
Does inventory run inside POS?
Inventory features apply where relevant to shipments, dispatch, and delivery operations. Retail inventory is handled within the POS System module.
Can we request a demo for our business type?
Yes. Book a demo and share your industry so the Pelsam team can show relevant screens and workflows.
Related solutions
Explore this solution with Pelsam
Book a walkthrough tailored to your locations, staff roles, and reporting needs.