Logistics & delivery
E-commerce & last-mile batch delivery
Batch online orders for drivers, track last-mile progress, and reconcile COD suited to shops scaling delivery from web or social sales.
Challenges we address
- Orders from Instagram/WhatsApp are typed twice into delivery sheets.
- Drivers mix up parcels when batches are large.
- Merchants cannot tell customers accurate ETA windows.
Relevant capabilities
Capabilities listed for this business type. Confirm modules and scope during your demo with Pelsam.
- Import or enter order batches with recipient and area
- Route grouping for drivers with stop sequences where configured
- Delivery status and failure reasons per order
- COD reconciliation against delivered orders in TZS
- Daily delivery success rate and rider performance
Typical workflow
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Orders in
Collect e-commerce or manual orders for the day.
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Batch & route
Group by zone and assign riders.
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Out for delivery
Update each stop delivered or rescheduled.
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COD bank
Match cash/mobile collected to orders closed.
Why Pelsam
- Scale delivery days without losing parcels in the batch.
- Give customer service accurate status from the desk.
- Connect future online storefronts to the same delivery ops.
Questions
Is E-commerce Delivery Operations available as a dedicated setup?
Pelsam configures modules and workflows for E-commerce Delivery Operations during discovery and demo. Scope depends on your branches, integrations, and rollout plan.
Does inventory run inside POS?
Inventory features apply where relevant to shipments, dispatch, and delivery operations. Retail inventory is handled within the POS System module.
Can we request a demo for our business type?
Yes. Book a demo and share your industry so the Pelsam team can show relevant screens and workflows.
Related solutions
Explore this solution with Pelsam
Book a walkthrough tailored to your locations, staff roles, and reporting needs.